Privacy Policy — PharmaStore

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact us. This includes your name, email address, shipping address, phone number, and payment references (we do not store full payment credentials). We also automatically collect certain technical information when you use our site, including IP address, browser type, pages viewed, and referring URLs, through standard server logs and analytics.

2. How We Use Your Information

We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, prevent fraud, and improve our services. We may also use your email address to send you information about products and promotions, which you can opt out of at any time. We do not use your personal data for automated decision-making or profiling beyond fraud detection.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you — such as our payment processors and shipping carriers — provided those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS. We do not store full payment details — only order references. Access to personal data is restricted to authorised personnel on a need-to-know basis. Despite our precautions, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We use cookies for session management, cart persistence, and analytics. Third-party analytics providers may also set cookies when you visit our site.

6. Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request restriction of processing. To exercise any of these rights, contact us at support@pharmastore.com. We will respond to verified requests within 30 days. Note that certain data may be retained for legal or legitimate business reasons even after a deletion request.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@pharmastore.com. We are committed to resolving complaints about your privacy and our collection or use of your personal information. We will investigate and attempt to resolve complaints and disputes promptly.